Shipping policy
Shipping Policy
At Vyllorax, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- All orders are processed within 1–3 business days after payment is successfully received.
- Vyllorax accepts prepaid orders only. Cash on Delivery (COD) is not available.
- Orders are not processed or shipped on weekends or public holidays.
Shipping Time
- Estimated delivery time is 5–15 business days, depending on the destination and shipping method.
- Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
- Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.
- Promotional free shipping offers may be available on selected products or orders.
Order Tracking
- Once your order has been shipped, a tracking number will be provided via email whenever available.
- Customers can use the tracking information to monitor the status of their shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Vyllorax is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
While we work with trusted shipping partners, Vyllorax is not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control. If your package appears lost, please contact us and we will do our best to assist you.
Contact Us
For any shipping-related questions, please contact:
Email: support@vyllorax.com
We aim to respond within 24–48 business hours.